Shipping policy

Shipping Policy

All orders are processed as soon as possible, but in some cases, it may take up to  1 to 2 business days (excluding weekends and holidays) after receiving the payment for your order. You will receive another notification, along with the parcel tracking information (if available), when your order has been shipped. 

Australia-Wide Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat-rate shipping, We offer:

  • Free shipping Australia-wide on eligible orders.
  • An express shipping option is also available. Charges depend on product size and weight and will be displayed at checkout.

Local delivery

Free local delivery is available for eligible orders.

We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup from PEPNIMBLE. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready, along with the instructions. 

Please have your order confirmation email with you when you come.

International Shipping

At the moment, we offer international shipping to Canada, New Zealand and United States only. The shipping rate to eligible international destinations is displayed at the checkout.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.